Shipping Policy

Shipping Policy

At Barista Essenza, we ensure your coffee equipment reaches you efficiently with clear Domestic and Worldwide shipping options.

Order Processing

  • Orders are processed within 1–2 business days of receipt.
  • Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping (European Union)

  • Destinations: All countries within the European Union (EU).
  • Carriers: We use DPD or similar trusted couriers with tracking.
  • Options and Costs:
    Shipping Type Cost Delivery Time (Business Days)
    Standard Shipping Free (€0)     7-12

Worldwide Shipping (International)

  • Destinations: Select international destinations outside the EU.
  • Carriers: We use UPS or other reliable carriers with tracking.
  • Options and Costs:
    Shipping Type Cost Delivery Time (Business Days)
    Standard Shipping Free (€0)     7-12


  • Customs Fees: International orders may incur customs duties, taxes, or fees, which are the customer’s responsibility and not included in the shipping cost.

Order Tracking

  • A tracking number will be emailed once your order ships. Use it to track your delivery on the courier’s website (e.g., DPD or UPS).

Delays and Exceptions

  • Delivery times are estimates and may vary due to customs (for worldwide shipping), weather, or courier delays.
  • If your order is delayed beyond the estimated timeframe, contact us at support@baristaessenza.com, and we’ll assist.
  • We’re not responsible for delays caused by incorrect shipping addresses—please verify your address at checkout.

Damaged or Lost Orders

  • If your order arrives damaged, report it within 3 days of delivery at support@baristaessenza.com with photos, and we’ll process a replacement or refund per our Return and Refund Policy.
  • For lost orders, notify us within 3 days of the expected delivery date, and we’ll work with the courier to resolve the issue.